RETURNS AND REFUNDS POLICY

 

1. Overview

This Returns and Refunds Policy applies to all purchases made from Lionheart Research Labs through our website. By placing an order with us, you confirm that you have read, understood and agreed to this policy in full.

Due to the specialized nature of our products, all sales are final.


2. No Returns and No Refunds

All Products sold by Lionheart Research Labs are research-grade compounds intended strictly for laboratory and research use only.

Because of the sensitive and specialized nature of these materials:

    • We do not accept returns of any Products.
    • We do not provide refunds once an order has been placed and processed.
    • We do not offer exchanges for any purchased Products.

    All sales are final.


    3. Acceptance of Policy

    By purchasing Products from Lionheart Research Labs, you acknowledge and agree that:

      • You are at least 18 years of age.
      • Products are purchased strictly for legitimate research purposes only.
      • You understand and accept that no returns, refunds or exchanges will be issued.
      • You accept this Returns and Refunds Policy as a condition of purchase.

      If you do not agree with this policy, you must not place an order.


      4. Order Accuracy

      Customers are responsible for ensuring that all order details are correct at the time of purchase, including:

        • Product selection
        • Quantity
        • Shipping address
        • Contact information

        Lionheart Research Labs is not responsible for errors made by customers during the ordering process and cannot amend or refund orders once submitted.


        5. Damaged or Incorrect Items

        If you believe you have received an incorrect item or your order has been damaged in transit, you must contact us within 48 hours of delivery at:

        Email: lionheartresearchlabs@gamil.com

        Include:

          • Your order number
          • Clear photographs of the packaging and Products
          • Description of the issue

          Claims are reviewed case-by-case at the Company’s discretion.

          Submission of a claim does not guarantee replacement or refund.


          6. Shipping Issues

          Lionheart Research Labs is not responsible for delays caused by couriers, customs or circumstances outside our control once an order has been dispatched.

          Customers are responsible for providing accurate shipping details. We are not liable for orders shipped to incorrectly provided addresses.


          7. Policy Updates

          Lionheart Research Labs reserves the right to update or modify this Returns and Refunds Policy at any time without prior notice. The version published on our website at the time of purchase will apply.


          8. Contact Us

          For any questions regarding this policy, contact:


          Lionheart Research Labs
          Email: lionheartresearchlabs@gmail.com

          Website: www.lionheartresearchlabs.com


          Last updated: 18 February 2026




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